SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability

What is CVE-2025-40553?

CVE-2025-40553 is a vulnerability classified as Deserialization of Untrusted Data, affecting Web Help Desk (affected versions: 12.8.8 HF1 and below). This vulnerability is rated Critical, with a CVSS score of 9.8. Public exploit code or evidence is available for this vulnerability, but that does not confirm exploitation in the wild.

Verify to continue the analysis

A short verification protects the vulnerability source and prevents automated AI abuse.

Overview

Original source data

SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.

Affected products and scope

CyStack is analyzing this vulnerability. The page will update automatically when the analysis is ready.

Technical details

CyStack is analyzing this vulnerability. The page will update automatically when the analysis is ready.

Exploitability

CyStack is analyzing this vulnerability. The page will update automatically when the analysis is ready.

Technical impact

CyStack is analyzing this vulnerability. The page will update automatically when the analysis is ready.

Business impact

CyStack is analyzing this vulnerability. The page will update automatically when the analysis is ready.

Remediation

CyStack is analyzing this vulnerability. The page will update automatically when the analysis is ready.

Detection

CyStack is analyzing this vulnerability. The page will update automatically when the analysis is ready.
Sources (6)
Learn more

Run an in-depth assessment with complete web risk management

CyStack VulnScan continuously discovers assets, validates vulnerabilities, and helps security teams prioritize remediation across the organization.

Explore CyStack VulnScan
CyStack VulnScan dashboard