SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability

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What is CVE-2025-40553?

CVE-2025-40553 is a vulnerability classified as Deserialization of Untrusted Data, affecting Web Help Desk (affected versions: 12.8.8 HF1 and below). This vulnerability is rated Critical, with a CVSS score of 9.8. Public exploit code or evidence is available for this vulnerability, but that does not confirm exploitation in the wild.

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Overview

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SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.

Affected products and scope

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Technical details

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Exploitability

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Technical impact

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Business impact

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Remediation

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Detection

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