In what cases is it necessary to investigate the cause and respond to the incident?

Any network security incident if not promptly intervened can have serious consequences affecting the reputation and money of the company. Timely responding to these incidents helps businesses prevent dangerous risks, minimize damage and help business systems operate stably.

With a team of cybersecurity experts with many years of experience and international achievements, CyStack can provide customers with effective network security incident investigation and response services in the following cases:

The system is crippled by D-DOS attack, slow to respond, or unable to function

Website or server installed with malicious code causing unusual problems

The system is hijacked, the interface is changed, data is illegally extracted, etc.

And other cyber security breaches.

Incident response and investigation process

01. Analyze information

CyStack receives information from customers and determines if there is a network security incident. If true, analyze and make initial assumptions about the incident.

01. Analyze information

CyStack receives information from customers and determines if there is a network security incident. If true, analyze and make initial assumptions about the incident.

02. Prevent damage

Immediately isolate the part affected by the incident to prevent sabotage.

03. Remove harmful agents

Find the root of the problem, remove the harmful agent completely from the system.

04. Recover system

Restore the system to resume operation. Make sure there are no harmful elements in the customer's system.

05. Learn from experience

Discuss with the customer's IT/Security team to learn from experience and prevent similar incidents from happening in the future.

Analyze information

Prevent damage

Remove harmful agents

Recover system

Learn from experience

Why choose us?

Top talented experts

CyStack's incident response team includes leading cybersecurity experts in Vietnam and has many typical achievements in the world, honored by major technology corporations such as Microsoft, Dell, HP.

In-depth experience

Threat research is one of the three main pillars of CyStack's operations. We have 8+ years of experience in researching new vulnerabilities, malicious code patterns, attack methods and cybersecurity defenses. We've got 5000+ hours of cybersecurity monitoring for our customers and partners.

Professional service

We ensure to find the root cause of the network security problem that customers encounter within 36 hours after receiving the information and communicating with the dedicated department and will support to handle the problem as quickly as possible. . Customers will get the best results when using CyStack's cybersecurity investigation and incident response services.